Terms & Conditions

By placing an order for goods in form of our Order Form/Invoice/Website/Orally, you confirm your agreement to our ‘Terms & Conditions’, including the ‘Privacy Policy’.

Prices

All prices unless otherwise stipulated are in Pounds Sterling, per item or per case as indicated, inclusive of in-bond delivery charges, exclusive of V.A.T. and duty and subject to our confirmation, upon acceptance of the order.

Orders

The placing and accepting verbal orders shall form a contract on these terms, conditional upon our written confirmation of order. All wines are sold ex-Octavian and in-bond. Export customers can be put in contact with a suitable freight forwarder.

Payment

Payment is due on invoice unless otherwise agreed to prior in writing.

In the event of non-payment of an account within the specified terms, we reserve the right to charge a cancellation fee of up to 20% of the outstanding amount, or actual losses incurred by Brooks & Whitaker Limited as a result of cancellation if greater than 20%.

We accept payments by debit/credit cards, cheques and bank transfers.

Title

Title to all wines shall remain with Brooks & Whitaker Limited until all sums due from the buyer are paid in full.

Delivery and Storage

Any indication as to when wines will be available for delivery or collection in-bond is an estimate only and is not intended to be binding. You will be contacted once your purchase is available for delivery/collection. We shall be entitled to claim a storage and administration charge at a rate of £15.00 excluding V.A.T. per case, per year, with a minimum rental charge of six months for goods not collected/delivered within one month of being available.

Delivery to any UK bonded warehouse is free of charge.

Quality

We undertake the proper storage and safekeeping of all wines in our possession. In the event that wines are corked or out of condition for consumption, it will be at the discretion of Brooks & Whitaker Limited that replacements be made available, without obligation. We are meticulous with regard to provenance and storage conditions, so problems of this nature rarely occur. We do not purchase US strip-labelled stock or stock that has been shipped back into Europe from Americas or Asia.

Acceptance

You confirm that you are over the age of eighteen years old. You agree to inspect the goods on delivery or collection and notify us or the carrier of any shortage, damage or deficiency. You will be deemed to be satisfied and having accepted the goods three days after delivery/collection, and thereafter will not be entitled to reject the wines for any reason.

Purchases

We will quote an all-inclusive purchase price when requested for each individual position presented to us by private clients.

Force Majeure

We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.

General

We may from time to time change, alter, adapt, add or remove portions of these terms and conditions, but if we do so we will post any such changes on our website.

Law

All our contracts our made under English Law and are subject to the exclusive jurisdiction of the English Courts.